WordPress Support

They are! We get a lot of questions regarding this. It is unlimited when it comes to the web edits we provide. Just sign up to our Support plans and we'll have you covered.

Included:

Edit to content, CSS adjustments, plugin/theme settings.

Requests like making quick CSS adjustments, changing to a new logo you have provided, adding an fly-in opt-in to your site, and adding a new WooCommerce product to your store are included.

Not included:

Custom development (plugins, themes, php, etc.), graphic design, building out a new website, or PSD to WordPress conversions.

Requests such as creating or editing a new logo, creating custom WordPress pages like a custom WooCommerce checkout or customer dashboard, or integrations with other third party services are not included.

We are always happy to help. What is not included is covered by our hourly work or a retainer plan.

Each of our support plans cover one single domain or sub-domain only (mywebsite.com, subdomain.mywebsite.com, etc). If you have 2 websites that need to be manage, you'll need to purchase 2 support plans, one for each. You can choose choose different plans for each website.

It doesn't matter. We'll work with your website no matter where it is hosted. We understand different websites have different needs bound by realistic budgets. We wont always be able to improve website speed for customers who need it when they’re running on a very slow shared server, so in that case we will recommend an upgrade.

If you are in the market for a fully managed, no-headache hosting partner, take a look at our hosting plans that include some of the premium plugins and themes in the price saving your money. Take advantage of our free migrations.

Security Plugins

• Defender Pro
• iThemes Security Pro ($297 value)
• Snapshot Pro or iThemes BackupBuddy (backups)
• iThemes BackupBuddy Pro (backups)

Performance Optimization Plugins

• Hummingbird Pro
• WP Smush Pro (image compression)
• WP Rocket ($199 value): a premium caching plugin that speeds up the loading time of your site.

Themes

• Genesis
• GeneratorPress
• WPPageBuilder Framework
• BeaverBuilder Theme

Learning

• Video User Manuals ($240 value): You'll have unrestricted access to 100+ WordPress how-to videos in your dashboard.

Many Others

• Beaver Builder page builder
• Beaver Builder themer
• SEO Press or SmartCrawl (SEO)
• Forminator (form and Poll plugin)
• Hustle (email marketing)
• Crowdfunding
• Membership
• Elementor Pro
• WP PageBuilder
• and many more...

Yes we do, we are happy to help. It is additional to any of our support or hosting plans. Any custom works requests (small to large projects) that are not in scope with our support plans will require a custom work order.

Custom development is discounted with any of our support plans at $100/hr (normally $120/hr).