Outages Cost Money, Customers, & Reputation
WordPress Support
30% of all websites on the internet are powered by WordPress. WordPress is the web’s most popular content management system, and because of this, it’s frequently being targeted by hackers and viruses. By not keeping your website software (themes, plugins, WordPress core, etc.) up to date, you will expose your site to security risks, and may cause other stability issues.
While we can't guarantee a completely 100% secure site (don’t be fooled, no one else can either), but by keeping your website up to date, hardening your website (implementing WordPress security best practices) , providing an cloud firewall, and continuously scanning and monitoring your site, you’re well on your way to breathing a bit easier.
Save Some Money
1 Month Free When Paid Yearly
Maintain
- Daily backups
- Updates to WP core & plugins
- Weekly & monthly reports
Performance
- Same as Maintain Plan
- Access to Premium Plugins
- Unlimited website edits
Priority
- Same as Performance Plan
- Managed WordPress Hosting
- Dedicated cloud server
WordPress Support FAQ's
They are! We get a lot of questions regarding this. It is unlimited when it comes to the web edits we provide. Just sign up to our Support plans and we'll have you covered.
Included:
Edit to content, CSS adjustments, plugin/theme settings.
Requests like making quick CSS adjustments, changing to a new logo you have provided, adding an fly-in opt-in to your site, and adding a new WooCommerce product to your store are included.
Not included:
Custom development (plugins, themes, php, etc.), graphic design, building out a new website, or PSD to WordPress conversions.
Requests such as creating or editing a new logo, creating custom WordPress pages like a custom WooCommerce checkout or customer dashboard, or integrations with other third party services are not included.
We are always happy to help. What is not included is covered by our hourly work or a retainer plan.
It doesn't matter. We'll work with your website no matter where it is hosted. We understand different websites have different needs bound by realistic budgets. We wont always be able to improve website speed for customers who need it when they’re running on a very slow shared server, so in that case we will recommend an upgrade.
If you are in the market for a fully managed, no-headache hosting partner, take a look at our hosting plans that include some of the premium plugins and themes in the price saving your money. Take advantage of our free migrations.
- Hummingbird Pro
- WP Smush Pro ($600 value): automatically compresses all images across your site for faster loading time.
- Defender Pro
- Snapshot Pro
- WP Rocket ($199 value): a premium caching plugin that speeds up the loading time of your site.
- Beaver Builder page builder
- Beaver Builder themer
- iThemes Security Pro ($297 value): complete security solution for your entire WordPress website.
- Video User Manuals ($240 value): You'll have unrestricted access to 100+ WordPress how-to videos in your dashboard.
- Genesis premium themes
- many more...
Yes we do, we are happy to help. It is additional to any of our support or hosting plans. Any custom works requests (small to large projects) that are not in scope with our support plans will require a custom work order.
Custom development is discounted with any of our support plans at $100/hr (normally $120/hr).
