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You Can Prevent Website Outages With

WordPress Support

Don't run the risk of your website going down.  Our WordPress Support service will enusre your WordPress installation, including themes, and plugins, are up-to-date and patched.

Outages Cost Money, Customers, & Reputation

WordPress Support

30% of all websites on the internet are powered by WordPress. WordPress is the web’s most popular content management system, and because of this, it’s frequently being targeted by hackers and viruses. By not keeping your website software (themes, plugins, WordPress core, etc.) up to date, you will expose your site to security risks, and may cause other stability issues.

While we can't guarantee a completely 100% secure site (don’t be fooled, no one else can either), but by keeping your website up to date, hardening your website (implementing WordPress security best practices) , providing an cloud firewall, and continuously scanning and monitoring your site, you’re well on your way to breathing a bit easier.

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Included In Every

WP Support Plan

WordPress Security

Secure your site with our WP security knowledge and premium plugins.

Weekly Theme & Plugin Updates

We updated your WP core files, plugins, and themes weekly.

Speed Optimization

Speed up your website with WPMUDEV Hummingbird and SMUSH Pro.

Weekly Reports

We'll send weekly reports so you'll know what's occurred on your site.

24/7 Uptime Monitoring

We'll know if there is a problem with your website within seconds.

Access To Premium Plugins

You'll also get access to more premium plugins to use on your site.

Unlimited Web Edits

Unlimited web support when you need it.  We're here for you!

Cloud Backups

Rest assured, your website will be backed up in the cloud daily.

Website Restores

Easily restore you website or install a duplicate in another location.

Save Some Money

1 Month Free When Paid Yearly

Maintain

$91.66 /mo.
$99.99
  • Daily backups
  • Updates to WP core & plugins
  • Weekly & monthly reports

Priority

$132.92 /mo.
$145.00
  • Same as Performance Plan
  • Managed WordPress Hosting
  • Dedicated cloud server

WordPress Support FAQ's

Are your unlimited web edits really unlimited?

They are!  We get a lot of questions regarding this.   It is unlimited when it comes to the web edits we provide.  Just sign up to our Support plans and we'll have you covered.

What is and isn't included with unlimited edits?

Included:

Edit to content, CSS adjustments, plugin/theme settings. 

Requests like making quick CSS adjustments, changing to a new logo you have provided, adding an fly-in opt-in to your site, and adding a new WooCommerce product to your store are included.

Not included:

Custom development (plugins, themes, php, etc.), graphic design, building out a new website, or PSD to WordPress conversions.

Requests such as creating or editing a new logo, creating custom WordPress pages like a custom WooCommerce checkout or customer dashboard, or integrations with other third party services are not included.

We are always happy to help.  What is not included is covered by our hourly work or a retainer plan.

What if I have more than one website that need to be managed?

Each of our support plans cover one single domain or sub-domain only (mywebsite.com, subdomain.mywebsite.com, etc). If you have 2 websites that need to be manage, you'll need to purchase 2 support plans, one for each. You can choose choose different plans for each website.

Does it matter where I host my website?

It doesn't matter.  We'll work with your website no matter where it is hosted.  We understand different websites have different needs bound by realistic budgets.  We wont always be able to improve website speed for customers who need it when they’re running on a very slow shared server, so in that case we will recommend an upgrade.

If you are in the market for a fully managed, no-headache hosting partner, take a look at our hosting plans that include some of the premium plugins and themes in the price saving your money.  Take advantage of our free migrations.

What are the premium plugins included with your support plans?
  • Hummingbird Pro 
  • WP Smush Pro ($600 value): automatically compresses all images across your site for faster loading time.
  • Defender Pro
  • Snapshot Pro
  • WP Rocket ($199 value): a premium caching plugin that speeds up the loading time of your site.
  • Beaver Builder page builder
  • Beaver Builder themer
  • iThemes Security Pro ($297 value): complete security solution for your entire WordPress website.
  • Video User Manuals ($240 value): You'll have unrestricted access to 100+ WordPress how-to videos in your dashboard.
  • Genesis premium themes
  • many more...
Do you offer custom development?

Yes we do, we are happy to help.  It is additional to any of our support or hosting plans.  Any custom works requests (small to large projects) that are not in scope with our support plans will require a custom work order.

Custom development is discounted with any of our support plans at $100/hr (normally $120/hr). 

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